User participation reports

Weekly Reports

From your private admin area you will be able to download CSV reports with valuable user data.

Analysing your user data

Ultimately you will be wanting your users to get as much out of the challenge as possible and benefiting from a more active lifestyle. A great way of doing this is by being able to analyse your users' participation levels and how they are engaging with the challenge.

Download Users Report

From your admin area, you are able to download your participant CSV spreadsheet at any time. This will be up-to-date with the latest figures and will breakdown what your participants step counts are and how they change weekly.

Download Teams Report

If you are more interested in team progress rather than individuals then you also have the ability to download CSV data for your teams. Similarly this breaks down your teams' weekly progress.

Participant Data

Download a detailed CSV file of your participant data.

Downloadable Teams CSV

Download a detailed CSV file of your team data.

Request Custom Reporting

Get in touch for any customised reporting.

Related FAQs

Can I designate someone to be a challenge administrator?


To give someone admin access they need to have registered to take part in the challenge.

To give any registered user challenge admin access:

  1. Log in to your admin website
  2. Click on Users on the sidebar navigation
  3. Search for the user by name / email (field to top right of table)
  4. Click on "Edit" beside the user
  5. Tick "User can access admin area" on the next page and then click Update User.
  6. The user can then login via with full permissions.

We would like to create the teams for our challenge. Can our challenge adminstrator do that?

As a challenge admin, you have the ability to manage teams on your participants behalf.

You can:

  1. Create new teams, specifying the member email addresses
  2. Update an existing team - name, location, description
  3. Add a new member email to an existing team
  4. Cancel a pending new member invite

To create a team, login to your admin website (e.g. and visit the new "Teams" link on the left-hand navigation.

You should see a list of all teams:

From the Teams page, you can search for a team, click on the "View" button on a team row to edit a team, or use the "Create Team" button to add a new team:

Each team must have a unique name - enter this along with (optionally) the team's location and description. If Team Segments are enabled, choose the leaderboard segment this team should belong to.

You can also choose whether to allow other other participants to join the team through the website and apps - "Anyone can join". Alternatively select "Invite only" to require an invite from this section.

After you've created the team, you can add people to it by entering their email address and their nickname.

We use the nickname to identify invites as we don't remember the email for privacy reasons. For each team member:

  1. If the email address is already a registered participant but they are a member of another team, you will get an error message.
  2. If the email address is already a registered participant and not in a team, they will be automatically added to the team - i.e. no invite. Note: this will cancel any pending invites for other teams.
  3. If the email address is not registered, they will receive an invitation email with a link to register for your challenge. Upon registering (using the same email address), they will be automatically added to the team. Note: Normal non-admin invites require the user to press "Accept" or "Decline".

Later, you can edit the team by selecting it from the Teams section and clicking on the "Edit" button.


No items found.

Explore some of our other challenge features


Get in touch

Sometimes it's just a little easier to have a human talk you through pricing and all the ways you can customise your own step challenge.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.