How much does it cost to create a special route just for our challenge?
If you have your own idea for a route we would love to hear from you. We are always delighted to create bespoke for our clients.
The cost for this service depends on the amount of work involved and on the cost of images. We’d be happy to discuss your idea with you so please get in touch with us.
We have a fixed budget for our Big Team Challenge. Can you help us?
We appreciate that you may be working to a budget so we can cap the number of participants who can take part in your challenge to fit in with the funding you have available.
You can ask us to remove or alter the cap on numbers at any time during your challenge.
What do we pay if we don’t know how many people will take part in our challenge?
We appreciate that you will not know exactly how many people will sign-up to take part in your virtual walking challenge, so you have the option of paying just the appropriate setup fee initially which includes your first 100 participants.
Additional participants will be invoiced separately as per our standard pricing at the end of the challenge.
Do you offer any discounts?
Yes. We offer discounts for UK Public Bodies and UK Registered Charities. Please contact us for further details.
We also offer discounts for multiple challenges paid for up-front. Our discounts for multiple challenges are as follows:
Two Challenges: 25% discount on the cheaper challenge
Three Challenges: 50% discount on the cheapest challenge
Promotional and introductory discounts are also offered from time to time.
Do we have to pay in full before the challenge begins?
If you wish, you can pay up-front for the maximum number of participants you expect to take part and registrations will be capped at your chosen level. You can add additional participants for the appropriate fee at any time by contacting us.
Alternatively, you can choose to pay only the appropriate setup fee, which includes your first 100 participants, when the challenge goes live and registration begins. Should more than the 100 participants included in the Base Price register, an additional invoice will be payable for the extra participants at the end of your challenge.
How do we pay to use Big Team Challenge?
You can pay online by card. If you are receiving a discount we can provide you with an invoice with a link on it which will enable you to pay online.
Alternatively, we can invoice you and you can pay by bank transfer.
Payment of the appropriate setup fee is due when the challenge goes live and registration begins.
Will we have to pay for new Big Team Challenge features?
No. As a software-as-a-service solution, any improvements or new features we add over the lifetime of your account will be automatically available, at no extra cost.
Are there any other costs to pay over and above the prices quoted in your pricing schedule?
There are no hidden costs. What you see on our pricing schedule is what you pay, unless you wish us to create a bespoke route for your challenge for which there will be a separate charge. We would provide you with a separate quote for creating your bespoke route so you can decide if you wish to go ahead.
Customising your registration process, creating and enabling team categories and devising a custom report for you are all included in our pricing schedule.
What does the Big Team licence fee include?
Our licence fee includes:
- Access to Big Team Challenge for the duration of your challenge, including a pre-registration period.
- A dedicated website (e.g. yourcompany.bigteamchallenge.com) and our Big Team Challenge mobile apps, allowing participants to register, login and participate in the challenge.
- Help selecting a virtual route for each challenge from our bank, including waypoint descriptions and professional photos.
- Technical and user support, as well as a self-serve ‘Help’ area on the website including articles and frequently asked questions.
- A secure admin area where the admin staff can access (and export) user and team details as well as view reports and settings.
The licence is also subject to our standard terms and conditions for Big Team Challenge which you can find at Our Terms
How much does it cost to use Big Team Challenge?
The cost of using Big Team Challenge depends on the duration of a challenge and the number of participants.
You can use our Pricing Calculator to get an instant quote.
We offer discounts to Public Sector and Charities, so please get in touch for a personalised quote.
If you are working to a budget please let us know. If it helps, we can cap the number of participants to meet your budget.