Related FAQs
What is Big Team Challenge and how does it work?
Big Team Challenge is a cost-effective software-as-a-service solution which provides web and mobile apps for managing online ‘virtual’ walking and cycling challenges for workplaces and communities.
Our Big Team Challenge software and service allows teams of users to track their accumulated distance on their mobile, tablet or computer and view their challenge progress on an interactive map. We can cater for almost any route - small or large - and have a comprehensive library of routes from around the world.
How does Fitbit syncing work?
Your Fitbit device does not sync directly with Big Team Challenge. Instead, your activity is first synced to Fitbit then sent to Big Team Challenge. The process is as follows:
- Your activity is tracked by your physical Fitbit device.
- You sync your Fitbit device to Fitbit either via your phone's bluetooth connection or by connecting your Fitbit device to your computer.
- Fitbit sends Big Team Challenge a notification about your new activity.
- Big Team Challenge processes this activity and updates your step count accordingly.
You can watch out video tutorial here:
Can I connect my Apple Watch?
Yes you can.
Please install the Big Team Challenge iPhone app first, then install the Apple Watch app. The Apple Watch app shows your step count for today. Please note: the watch will not automatically sync your steps to the challenge - you'll need to sync via the iPhone app.
