Can I connect my Apple Watch?
Yes you can.
Please install the Big Team Challenge iPhone app first, then install the Apple Watch app. The Apple Watch app shows your step count for today along with your team’s total step counts. Please note: the watch will not automatically sync your steps to the challenge - you'll need to sync via the iPhone app.
Can I connect my Garmin device?
Yes, you can connect your Garmin device to Big Team Challenge to automatically track your steps. You can read more about the integration here: https://help.bigteamchallenge.com/en/articles/4923281-syncing-with-garmin-connect
Can our participants sync their activity trackers with Big Team Challenge ?
Big Team Challenge comes complete with native mobile apps for iOS and Android, including push notifications on events and GPS tracking of activity.
Participants can also sync their step counts from the built-in iPhone pedometer, Google Fit for Android, Fitbit and Garmin.
How does Fitbit syncing work?
Your Fitbit device does not sync directly with Big Team Challenge. Instead, your activity is first synced to Fitbit then sent to Big Team Challenge. The process is as follows:
- Your activity is tracked by your physical Fitbit device.
- You sync your Fitbit device to Fitbit either via your phone's bluetooth connection or by connecting your Fitbit device to your computer.
- Fitbit sends Big Team Challenge a notification about your new activity.
- Big Team Challenge processes this activity and updates your step count accordingly.
When can I add steps?
You can add or sync your steps (or miles or kilometers) whenever and as often as you like during the challenge. If you miss a day or two you can specify the date(s) on which they were walked when you manually add your distance(s).