Features - Passcode Locking

Keeping your step count challenge private

A lot of our customers prefer to know that no one is entering their challenge who should not be there. This is why we introduced 'Challenge Locking' using a passcode.

This means that when your users are trying to sign up on your challenge registration screen, they will be required to enter a passcode that you have set. This can something as simple as a 4 digit number or something more complex such as a random bunch of letters, numbers and special characters.

You can find out how to set this up here.

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Close Registrations

At any time during your challenge, you have the ability to close registrations. This allows you to maintain control over the challenge and restrict yourself from going over your budget.

Set A Passcode

Require a passcode to be entered before users can register.

Close Registrations

Close registrations at any time from your admin control area.

Related FAQs

How can we make sure that people outside of our target audience don’t register to take part?

Users self-register on your unique website or using our Big Team Challenge mobile apps (iOS and Android). To limit access and registration, you can choose to set up an optional private access code which participants will be required to enter during registration.

You can also completely close registration and manually invite participants yourself via your own private admin area.

Can people sign-up to take part in our Big Team Challenge before the challenge begins?

Yes. Our system is designed to allow users to easily register and create or join teams before the challenge start date.

We recommend launching your challenge 2-4 weeks before the challenge is due to start, giving you time to promote it and allowing people time to register to take part and create and join teams. Participants cannot add any activity during this period. Once the challenge starts, their steps will begin to sync from their devices and they'll be able to manually enter their activity.

We are happy to advise and help you through the set-up process.