Admins can create teams

Answer

Yes.

A new feature in your Big Team Challenge admin is the option to administer teams on your participants' behalf.

You can:

  1. Create new teams, specifying the member email addresses
  2. Update an existing team - name, location, description
  3. Add a new member email to an existing team
  4. Cancel a pending new member invite

To create a team, login to your admin website (e.g. demo.bigteamchallenge.com/admin) and visit the new "Teams" link on the left-hand navigation. You should see a list of all teams:

Screenshot_2020-06-09_at_08.21.43.png

From the Teams page, you can search for a team, click on the "Edit" button on a table row to edit a team, or use the "Add New Team" button to open the team creation popup:

Screenshot_2020-06-09_at_08.22.25.png

Each team must have a unique name - enter this along with (optionally) the team's location and description. If Team Segments are enabled, choose the leaderboard segment this team should belong to.

You can also choose whether to allow other participants to join the team through the website and apps - "Anyone can join". Alternatively select "Invite only" to require an invite from this section.

When creating a team, you must add at least one member to the team. This is done by entering their email address in the "Email" box. The Nickname box on each row is also required - we use this to identify invites as we don't remember the email for privacy reasons. For each team member:

  1. If the email address is already a registered participant but they are a member of another team, you will get an error message.
  2. If the email address is already a registered participant and not in a team, they will be automatically added to the team - i.e. no invite. Note: this will cancel any pending invites for other teams.
  3. If the email address is not registered, they will receive an invitation email with a link to register for your challenge. Upon registering (using the same email address), they will be automatically added to the team. Note: Normal non-admin invites require the user to press "Accept" or "Decline".

After creating a team, you can edit the team's details and add new members - up to the maximum number of users per team:

Screenshot_2020-06-09_at_08.22.11.png



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Common Questions

Is there a demonstration site I could view and use?

Yes. 

You can try out our demo site at https://demo.bigteamchallenge.com/login using demo@bigteamchallenge.com as the email and password as the password. The same details can be used in our iOS and Android apps. The demo site refreshes every 24 hours so feel free to play around with adding distance. 

Additionally, you can view the following short videos:

User Registration: User Registration

Team Creation: Team Creation

Accepting Invites: Accepting Invites

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Can we send news and updates to participants during our challenge?

Yes. Big Team Challenge includes an ‘updates’ feature which enables the administrators of the challenge to send out messages to all participants via the website, mobile apps and via email, keeping them informed of the general progress and any other issues they may want to raise. 

The challenge administrators can choose to also send out push notifications to app users to further highlight the updates, with these messages being viewable from within the app. If you prefer to use your own email communication system, your Big Team Challenge admin website includes the option to export users to a csv file, including each user’s registered email address for importing into your third party systems.

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Is there a challenge leaderboard?

Yes. Your challenge has a team leaderboard which refreshes every 5 minutes, allowing participants to check their team and other team positions, as well as search and ‘favourite’ certain teams to easily keep track of other colleagues and teams throughout the challenge.

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Can we create our own virtual route for our challenge?

We offer a wide selection of virtual routes out of the box which have been created to suit challenges of varying lengths and teams of varying sizes.

If you'd like to suggest a different route for your challenge please contact us and we can provide more information on what's possible.

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Can I choose when our challenge will start and how long with it last?

Yes. Big Team Challenge allows you to customise your challenge to your needs. Enjoy complete control of every aspect of the challenge, from choosing when your challenge should begin, how long it should last, team size, and virtual route that suits your participants to uploading your branding on the website and mobile apps and the ability to send push notifications and emails to all participants.

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What is Big Team Challenge and how does it work?

Big Team Challenge is a cost-effective software-as-a-service solution which provides web and mobile apps for managing online ‘virtual’ walking and cycling challenges for workplaces and communities. 

Our Big Team Challenge software and service allows teams of users to track their accumulated distance on their mobile, tablet or computer and view their challenge progress on an interactive map. We can cater for almost any route - small or large - and have a comprehensive library of routes from around the world.

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