Syncing

You'll find a bounty of answers here

Common Questions

Do you connect to Health Connect?

Yes.

You can now connect various Android devices to Big Team Challenge via Health Connect.

How does Fitbit syncing work?

Your Fitbit device does not sync directly with Big Team Challenge. Instead, your activity is first synced to Fitbit then sent to Big Team Challenge. The process is as follows:

  1. Your activity is tracked by your physical Fitbit device.
  2. You sync your Fitbit device to Fitbit either via your phone's bluetooth connection or by connecting your Fitbit device to your computer.
  3. Fitbit sends Big Team Challenge a notification about your new activity.
  4. Big Team Challenge processes this activity and updates your step count accordingly.

You can watch out video tutorial here:

Can I connect my Apple Watch?

Yes you can.

Please install the Big Team Challenge iPhone app first, then install the Apple Watch app. The Apple Watch app shows your step count for today along with your team’s total step counts. Please note: the watch will not automatically sync your steps to the challenge - you'll need to sync via the iPhone app.


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Can I connect my Garmin device?

Yes, you can connect your Garmin device to Big Team Challenge to automatically track your steps. You can read more about the integration here: https://help.bigteamchallenge.com/en/articles/4923281-syncing-with-garmin-connect

You can watch our video tutorial here:

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How do I track my steps and do I need to use a pedometer?

Option 1: Manually

Use any app, pedometer or wearable and manually enter the distance

At the end of each day, just login to Big Team Challenge and type in your tracked activity in steps, miles, kilometres on the Dashboard page.

You can also manually enter these distances on our iOS and Android app.

Read more about manually adding distance here.

Option 2: Apple HealthKit (iOS only)

Download the Big Team Challenge iOS app and sync with Apple Health

Read more about connecting Apple Health here.

 

Option 3: Google Fit (Android only)

Download the Big Team Challenge Android app and sync with Google Fit

Read more about connecting Google Fit here.

Option 4: Fitbit

Connect your Fitbit account to Big Team Challenge to sync your steps in real-time

If you have a Fitbit device, you can connect your Big Team Challenge account to your Fitbit account.

Read more about connecting Fitbit here.

Option 5: Garmin Connect

Connect your Garmin Connect account to Big Team Challenge to sync your steps in real-time

If you have a Garmin device, you can connect your Big Team Challenge account to your Garmin account.

Read more about connecting Garmin Connect here.

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Can our participants sync their activity trackers with Big Team Challenge ?

Big Team Challenge comes complete with native mobile apps for iOS and Android, including push notifications on events and GPS tracking of activity. 

Participants can also sync their step counts from the built-in iPhone pedometer, Google Health Connect for Android and Samsung, Fitbit and Garmin.

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